WHY WERNER? BECAUSE WE ARE THE PRO'S CHOICE! You will find our market leading products and brands on trucks and job sites all over the world. Focusing on end users' needs drives our success. Our entire product development process—from research to engineering to manufacturing to commercialization—creates products that ensure ease of use, productivity, durability and safety for the end user. On jobsites across America and the world, WernerCo brands are most preferred.
+ Provide local and remote support.
+ Provide incident support until resolution for software (software installation, software updates, troubleshooting, cloning)
+ Provide incident support until resolution for hardware (Network, PC, Printers, Copiers, iPhones and peripherals).
+ Relocation of PCs, printers, IP phones and any other IT related devices.
+ Collaborate with other departments to resolve incidents or projects.
+ Assist auditors in internal and external audits, perform audits as needed/required.
+ Assist vendors in hardware and software upgrades or installations as needed/required.
+ Adheres to company purchasing processes ensuring that all IT equipment is properly tracked throughout the hardware lifecycle.
+ Ensures that he/she is available and responds to support request during on call rotation.
+ Ensures that maintenance plan is in place and followed.
+ Ensures clean and up-to-date asset inventory records.
+ Participate in cost-savings, productivity and performance improvement initiatives.
+ Maintain, support, and troubleshoot:
>Inventory of telephones, cellular and dedicated lines.
>Inventory of IT equipment, including software, hardware, and telecom services.
Skills
+High Sence of Urgency, Customer Focus and Service Oriented.
+Excellent communication and interpersonal skills with the ability to collaborate in a team environment.
+Time Management Skills.
+Correctly prioritize tasks.
+Excellent problem-solving capability.
+Organization Skills.
+English 90%
Tech Skills
+Windows 10.
+Office 365, PowerApps.
+Phone Systems, Avaya / Grandstream PBX.
+Understanding of IP addressing, DHCP, DNS, network cabling, Wifi, Cybersecurity, VoIP.
Key Competencies:
+ Strong Accountability
+ Drive for Results
+ Critical Thinking Ability
+ Integrity and Trust
WernerCo is committed to fostering, cultivating, and preserving a culture of diversity, equity and inclusion. WernerCo is an equal opportunity employer and prohibits discrimination and harassment of any kind. All qualified applicants to WernerCo are considered for employment without regard to age, color, disability, ethnicity, family or marital status, gender identity or expression, language, national origin, physical and mental ability, political affiliation, race, religion, sexual orientation, socio-economic status, veteran status or any other protected characteristic. WernerCo will not tolerate discrimination or harassment of any kind based on these characteristics.
Software desarrollado por iCIMS